Support
📧 Support Email
🐞 Report a Bug
💬 Feedback
🤝 Business Enquiries
Frequently Asked Questions
Which games does this support page cover?
This page covers every app published by Perfect Games, including Perfect Drop, Perfect Chase, and any future titles.
Do I need an account to play?
No. Perfect Games apps currently do not require account creation — your progress is saved locally on your device.
I lost my progress after reinstalling the app. Can I recover it?
Because progress is currently saved locally on-device (see our Privacy Policy), uninstalling the app or switching devices may reset your save data. Cloud save support may be added in a future update.
How do I turn off personalized ads?
You can limit ad personalization through your device's ad settings (Android: Settings → Privacy → Ads; iOS: Settings → Privacy & Security → Tracking). See our Privacy Policy for more detail on advertising.
How do I request a refund for an in-app purchase?
In-app purchases are processed by Google Play or the Apple App Store. Refunds are handled directly through those platforms' purchase history and refund tools.
Still need help?
Email us at perfectgames.ab@gmail.com and include your device model, app version, and a short description of the issue — this helps us resolve it faster.